Analytics for Hospitality Professionals

Categories: Retail & Hospitality
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About Course

What is this ‘Microlearning Course’ about?

Short of time? Lack of know-how? What if there is a convenient way you can share operational data with your team conveniently and seek actionable insights on these data rapidly?

The course caters to especially busy hospitality professionals at the operational level. It covers an analytics tool that enables them to create reports that can communicate their operational data clearly, easily and rapidly. They will learn through examples of how to drill through and derive actionable insights on these data.

Who is this course designed for?

The programme is designed for aspiring hoteliers who are interested in learning basic analytics techniques for hospitality operations and applying the knowledge for their day to day work

What will learners take away?

At the end of the course, you will be introduced basic concepts of data analysis in the context of the hospitality industry.

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What Will You Learn?

  • There is growing expectation for hospitality professionals to become more data-driven to optimise bookings and increase direct revenue, considering that up to 90% of consumers do their holiday research online and close to 80% making bookings online. In this microlearning course, you will learn basic analytic techniques and propose actionable recommendations to improve hospitality operations.

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