About Course
What is this ‘Microlearning Course’ about?
Whether we are managers, executives or team leaders, giving meaningful and effective feedback is important in helping our colleagues develop and getting the job done. Creating and delivering a specific message based on observed performance is key to effective feedback. This helps our colleagues to be able to take action to start, continue or stop behaviours that will affect performance.
In this program, you will learn how to deliver effective feedback by building the message and how to communicate it.
Who is this course designed for?
This program is for reporting officers, supervisors, managers, and anyone who gives feedback to people they work with.
What will learners take away?
By the end of the program, learners will be able to:
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Identify 10 common mistakes when giving feedback
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Apply the 3 steps of SBI Model (Situation, Behaviour, Impact) of giving feedback
Session:
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10 Common Mistakes in Giving Feedback
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Develop Effective Feedback Skills
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Mission Possible
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