{"id":1836,"date":"2024-02-20T15:45:46","date_gmt":"2024-02-20T08:45:46","guid":{"rendered":"https:\/\/polinator.co.id\/?post_type=courses&#038;p=1836"},"modified":"2024-02-20T15:45:46","modified_gmt":"2024-02-20T08:45:46","slug":"million-dollar-attitude","status":"publish","type":"courses","link":"https:\/\/polinator.co.id\/id\/courses\/million-dollar-attitude\/","title":{"rendered":"Million Dollar Attitude"},"content":{"rendered":"<div class=\"col sqs-col-6 span-6\">\n<div id=\"block-yui_3_17_2_1_1583116122892_454995\" class=\"sqs-block html-block sqs-block-html\" data-block-type=\"2\">\n<div class=\"sqs-block-content\">\n<div class=\"sqs-html-content\">\n<h3><strong>What is this &#8216;Microlearning Course&#8217;\u00a0about?<\/strong><\/h3>\n<p class=\"\">The 3 courses in this &#8220;Customer Service 101 Suite&#8221; are designed to help introduce junior customer service representatives to the fundamental behaviors of good customer service:<\/p>\n<ol data-rte-list=\"default\">\n<li>\n<p class=\"\">Delighting Difficult Customers<\/p>\n<\/li>\n<li>\n<p class=\"\">Exceed Customer Expectations<\/p>\n<\/li>\n<li>\n<p class=\"\">Million Dollar Attitude<\/p>\n<\/li>\n<\/ol>\n<h3><strong>Who is this course designed for?<\/strong><\/h3>\n<ul data-rte-list=\"default\">\n<li>\n<p class=\"\">First time customer service representatives in retail, hospitality and similar industries<\/p>\n<\/li>\n<li>\n<p class=\"\">Junior customer service representatives who need refresher to build new habits<\/p>\n<\/li>\n<li>\n<p class=\"\">Part-time customer service representatives who need to be onboarded quickly and effectively<\/p>\n<\/li>\n<\/ul>\n<h3><strong>What will you take away?<\/strong><\/h3>\n<ul data-rte-list=\"default\">\n<li>\n<p class=\"\">Understand basic principles of good customer service<\/p>\n<\/li>\n<li>\n<p class=\"\">Ability to immediately apply and practise what you&#8217;ve learned<\/p>\n<\/li>\n<li>\n<p class=\"\">Digital certificate you can display on your LinkedIn profile<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><strong>Session:<\/strong><\/h3>\n<ol data-rte-list=\"default\">\n<li>\n<p class=\"\"><strong>Delighting Difficult Customers<\/strong><\/p>\n<\/li>\n<li>\n<p class=\"\"><strong>Exceed Customer Expectations<\/strong><\/p>\n<\/li>\n<li>\n<p class=\"\"><strong>Million Dollar Attitude<\/strong><\/p>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>What is this &#8216;Microlearning Course&#8217;\u00a0about? The 3 courses in this &#8220;Customer Service 101 Suite&#8221; are designed to help introduce junior customer service representatives to the fundamental behaviors of good customer service: Delighting Difficult Customers Exceed Customer Expectations Million Dollar Attitude Who is this course designed for? First time customer service representatives in retail, hospitality and [&hellip;]<\/p>","protected":false},"author":1,"featured_media":1837,"template":"","course-category":[57],"course-tag":[],"class_list":["post-1836","courses","type-courses","status-publish","has-post-thumbnail","hentry","course-category-sales-marketing"],"_links":{"self":[{"href":"https:\/\/polinator.co.id\/id\/wp-json\/wp\/v2\/courses\/1836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/polinator.co.id\/id\/wp-json\/wp\/v2\/courses"}],"about":[{"href":"https:\/\/polinator.co.id\/id\/wp-json\/wp\/v2\/types\/courses"}],"author":[{"embeddable":true,"href":"https:\/\/polinator.co.id\/id\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/polinator.co.id\/id\/wp-json\/wp\/v2\/media\/1837"}],"wp:attachment":[{"href":"https:\/\/polinator.co.id\/id\/wp-json\/wp\/v2\/media?parent=1836"}],"wp:term":[{"taxonomy":"course-category","embeddable":true,"href":"https:\/\/polinator.co.id\/id\/wp-json\/wp\/v2\/course-category?post=1836"},{"taxonomy":"course-tag","embeddable":true,"href":"https:\/\/polinator.co.id\/id\/wp-json\/wp\/v2\/course-tag?post=1836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}